Terms of Use

Application of Terms


These Terms apply to your use of the Website. By accessing and using the Website:


you agree to these Terms; and


where your access and use is on behalf of another person (e.g. a company), you confirm that you are authorised to, and do in fact, agree to these Terms on that person’s behalf and that, by agreeing to these Terms on that person’s behalf, that person is bound by these Terms.


If you do not agree to these Terms, you are not authorised to access and use the Website, and you must immediately stop doing so.




We may change these Terms at any time by updating them on the Website. Unless stated otherwise, any change takes effect immediately. You are responsible for ensuring you are familiar with the latest Terms. By continuing to access and use the Website, you agree to be bound by the changed Terms.


We may change, suspend, discontinue, or restrict access to, the Website without notice or liability.


These Terms were last updated on August 11, 2016.




In these Terms:


including and similar words do not imply any limit


Loss includes loss of profits, savings, revenue or data, and any other claim, damage, loss, liability and cost, including legal costs on a solicitor and own client basis


personal information means information about an identifiable, living person


Terms means these terms and conditions titled Website Terms of Use


Underlying System means any network, system, software, data or material that underlies or is connected to the Website


User ID means a unique name and/or password allocated to you to allow you to access certain parts of the Website


We, us or our means BeMyGuest Pte. Ltd.


Website means any domain or URL owned by us inclusive but not limited to: www.bemyguest.com.sg


You means you or, both you and the other person on whose behalf you are acting.


Our Services


BeMyGuest Pte. Ltd. (www.bemyguest.com.sg) is an online service that enables users to research, find, and book travel experiences. BeMyGuest offers a variety of tours, tickets and services (“products”) made available by BeMyGuest's third party suppliers through BeMyGuest's and its affiliates' websites and mobile properties and related applications (collectively, this “Website”). This Website is provided to assist customers in gathering travel excursion information, posting opinions of travel excursions, engaging in interactive travel forums, and searching for and booking reservations for Products, and for no other purposes.


Your Obligations


You must provide true, current and complete information in your dealings with us (including when setting up an account), and must promptly update that information as required so that the information remains true, current and complete.


If you are given a User ID, you must keep your User ID secure and:


not permit any other person to use your User ID, including not disclosing or providing it to any other person; and


immediately notify us if you become aware of any unauthorised use or disclosure of your User ID, by sending an email to marketing@bemyguest.com.sg.


You must:


not act in a way, or use or introduce anything (including any virus, worm, Trojan horse, timebomb, keystroke logger, spyware or other similar feature) that in any way compromises, or may compromise, the Website or any Underlying System, or otherwise attempt to damage or interfere with the Website or any Underlying System; and


unless with our agreement, access the Website via standard web browsers only and not by any other method. Other methods include scraping, deep-linking, harvesting, data mining, use of a robot or spider, automation, or any similar data gathering, extraction or monitoring method.


You must obtain our written permission to establish a link to our Website. If you wish to do so, email your request to marketing@bemyguest.com.sg.


You indemnify us against all Loss we suffer or incur as a direct or indirect result of your failure to comply with these Terms, including any failure of a person who accesses and uses our Website by using your User ID.


Intellectual Property


We (and our licensors) own all proprietary and intellectual property rights in the Website (including all information, data, text, graphics, artwork, photographs, logos, icons, sound recordings, videos and look and feel), and the Underlying Systems.




To the extent permitted by law, we and our licensors have no liability or responsibility to you or any other person for any Loss in connection with:


the Website being unavailable (in whole or in part) or performing slowly;


any error in, or omission from, any information made available through the Website;


any exposure to viruses or other forms of interference which may damage your computer system or expose you to fraud when you access or use the Website. To avoid doubt, you are responsible for ensuring the process by which you access and use the Website protects you from this; and


any site linked from the Website. Any link on the Website to other sites does not imply any endorsement, approval or recommendation of, or responsibility for, those sites or their contents, operations, products or operators.


We make no representation or warranty that the Website is appropriate or available for use in all countries or that the content satisfies the laws of all countries. You are responsible for ensuring that your access to and use of the Website is not illegal or prohibited, and for your own compliance with applicable local laws.




To the maximum extent permitted by law:


you access and use the Website at your own risk; and


we are not liable or responsible to you or any other person for any Loss under or in connection with these Terms, the Website, or your access and use of (or inability to access or use) the Website. This exclusion applies regardless of whether our liability or responsibility arises in contract, tort (including negligence), equity, breach of statutory duty, or otherwise.


Privacy Policy


The BeMyGuest privacy policy is available for your review at https://bemyguest.com.sg/p/privacy-policy. You consent to the information practices and disclosures set forth in that policy, and agree that those practices are reasonable.


Cancellations and Refunds


In the event that a booking needs to be cancelled, we agree to handle all refund payments in the following manner:

  1. (a) Our Suppliers are free to determine their own cancellation policy for their Products on our website. You and our suppliers will be bound by this cancellation policy as part of the booking process. Cancellation policy will be accepted by you at the time of booking and also delivered to you by email with your booking confirmation.

  2. (b) In the event that you or our Supplier need to cancel a booking, we will notify you or the supplier of the cancelation, we will calculate the amount that you are entitled to be refunded and we will refund this amount directly to you within 30 days.


You can contact customerservice@bemyguest.com.sg for any cancellations or refunds enquiries.


Suspension and Termination


Without prejudice to any other right or remedy available to us, if we consider that you have breached these Terms or we otherwise consider it appropriate, we may immediately, and without notice, suspend or terminate your access to the Website (or any part of it).


On suspension or termination, you must immediately cease using the Website and must not attempt to gain further access.




If we need to contact you, we may do so by email or by posting a notice on the Website. You agree that this satisfies all legal requirements in relation to written communications.


These Terms, and any dispute relating to these Terms or the Website, are governed by and must be interpreted in accordance with the laws of Singapore. Each party submits to the non-exclusive jurisdiction of the Courts of Singapore in relation to any dispute connected with these Terms or the Website.


For us to waive a right under these Terms, the waiver must be in writing.


Clauses which, by their nature, are intended to survive termination of these Terms.


If any part or provision of these Terms is or becomes illegal, unenforceable, or invalid, that part or provision is deemed to be modified to the extent required to remedy the illegality, unenforceability or invalidity. If a modification is not possible, the part or provision must be treated for all purposes as severed from these Terms. The remainder of these Terms will be binding on you.


These Terms set out everything agreed by the parties relating to your use of the Website and supersede and cancel anything discussed, exchanged or agreed prior to you agreeing to these Terms. The parties have not relied on any representation, warranty or agreement relating to the Website that is not expressly set out in the Terms, and no such representation, warranty or agreement has any effect from the date you agreed to these Terms.